01Overview
MechanicMe is an online marketplace that connects customers with independent auto repair shops and technicians. By using the platform, you agree to these Terms of Service.
MechanicMe provides tools for discovery, comparison, booking, communication, and payment—but does not directly perform repair services.
02User Accounts
Users must:
- Provide accurate and up-to-date information
- Maintain the security of their account
- Possess a valid driver’s license or government-issued identification to use vehicle-related services
MechanicMe reserves the right to suspend or terminate accounts that violate these terms.
03Services Provided
MechanicMe allows users to:
- Search and compare repair shops
- View ICC Scores and shop profiles
- Book appointments
- Communicate with repair shops
- Make payments through the platform
Repair services are provided by independent shops, not MechanicMe.
04ICC Scoring System
The ICC Score is a standardized evaluation based on:
- Pricing transparency
- Customer satisfaction
- Service practices
The ICC Score is intended as a guidance tool, not a guarantee of service quality or outcomes.
05Payments & Fees
- MechanicMe may charge service or transaction fees
- Payments are processed securely through third-party providers
- All pricing is set by the repair shop
MechanicMe is not responsible for pricing disputes but may assist in resolution.
06Cancellations & Refunds
- Cancellation policies are set by individual repair shops
- Refunds are handled according to shop policies
- MechanicMe may facilitate dispute resolution but does not guarantee refunds
07Repair Responsibility Disclaimer
MechanicMe does not:
- Perform repairs
- Guarantee outcomes
- Warrant services provided by shops
All repair responsibility lies with the service provider.
08User Conduct
Users agree not to:
- Provide false or misleading information
- Abuse, harass, or discriminate against others
- Attempt to bypass the platform for transactions
Violations may result in account removal.
09Intellectual Property
All content, branding, and technology on MechanicMe are owned by MechanicMe, Inc. and may not be copied or reused without permission.
10Limitation of Liability
MechanicMe is not liable for:
- Service outcomes
- Financial losses from repairs
- Indirect or incidental damages
Use of the platform is at your own risk.
11Modifications
MechanicMe may update these terms at any time. Continued use of the platform constitutes acceptance.